Sales Administrator

Your new company
Our client is a stable and essential service which has been experiencing rapid growth and continues to improve performance year after year. A fast paced logistics environment that will offer progression and development for the future. This is full time permanent position located in Tullamarine, working from home opportunities and must be double vaxxed.

Your new role
You will be provided with extensive training and development so you can progress your career within the business. Your main responsibilities will involve;

• To provide exceptional customer service and administrative coordination across all departments across the Customer Service and Sales team in accordance with business requirements
• Ensure all relevant documentation is completed correctly with attention to detail and reviewed
• Dealing with a high volume of customer enquiries and process in an efficient and customer focused manner Assist and support other teams with bookings and administrative tasks where necessary
• Recognise and acknowledge any medical issues with the customer prior to travel, ensuring all is documented accordingly
• Ensure that all company checklists are completed to satisfaction prior to file submission
• Liaise with internal and external stakeholders
• Ensure all steps and procedures involved in quoting a move are followed correctly and in a timely manner
• Comply with all company departmental policies, procedures, and work instructions

What you'll need to succeed
To succeed in this role you will need:

• Previous experience in customer service and sales with a background in travel or logistics
• Proficiency in Microsoft Office Adapt to change, a self-starter and using initiative
• Strong customer service experience
• High level of attention to detail and problem-solving skills
• Exceptional communication skills both written and verbal
• Ability to working in a fast-paced environment
• A strong commitment to working harmoniously within a team
• Objection handling and conflict resolution skills
• Experience working to KPIs/targets preferred

What you'll get in return
In return you will receive the opportunity to work for a growing company that values diversity and innovation. This is a permanent role with a generous salary. This organisation has a great workplace culture with a friendly work environment that offers internal progression. There is parking on site and working from home opportunities!

What you need to do now
At Hays, we value diversity and are passionate about placing people in a role where they can flourish and succeed. We actively encourage people from a diverse background to apply. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or contact Monique Coppolino via email Monique.Coppolino@hays.com.au

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

LHS 297508 #2666208