A not-for-profit group providing travel support for Victorians is celebrating its 100th year of service and has vowed to continue its support for people in transit who need assistance.
Subscribe now for unlimited access.
$0/
(min cost $0)
or signup to continue reading
Travellers Aid Australia has had facilities and services at Southern Cross Station since 1916 and Flinders Street Station and Seymour Station followed.
The organisation provides simple, practical, travel-related support, helping people move independently and confidently through the public transport system.
Stawell resident Colleen Henry has used the service for the last six years and highly values its assistance.
“I use the Travellers Aid buggy service to meet me from my train when I arrive in Melbourne and it just makes travelling so much easier,” Ms Henry said.
“I have trouble walking, so the service has been really useful and I cannot recommend it enough.
“I like to promote organisations that help the community and Travellers Aid is definitely one of them.”
Travellers Aid chief executive officer Elias Lebbos said the organisation should be proud of its service to the community and the length of time it has been able to operate.
“Over the last century, no matter what Australia has been confronted with, we have evolved and responded as an organisation to meet the needs of people in transit through Melbourne and regional Victoria,” Mr Lebbos said.
“Our main focus is on people who have been displaced, have a disability, experience mobility challenges, travel disadvantage or financial hardship.”
During the past financial year Travellers Aid provided 236,000 instances of service to members of the community.
Services include personal guidance services, emergency relief assistance, public internet, mobility equipment hire, fully accessible toilets, transit information, luggage storage and more.
I like to promote organisations that help the community and Travellers Aid is definitely one of them.
- - Colleen Henry