YOUR SAY - Toilets, tickets and trains

Nicole Powell, from Stawell uses the V/Line service to Ballarat on a weekly basis. She is happy with the services provided but finds it frustrating that there are not trains available and there is no ticket office on site. Pictures: KERRI KINGSTON

Nicole Powell, from Stawell uses the V/Line service to Ballarat on a weekly basis. She is happy with the services provided but finds it frustrating that there are not trains available and there is no ticket office on site. Pictures: KERRI KINGSTON

STAWELL - As the Northern Grampians Shire Council steps up its efforts to draw attention to the need for improved access to public transport across the region, the Stawell Times-News approached those at the coal face, the everyday users of the service for their opinions on what is most important to them.

Travellers have indicated their is an overwhelming need for improved access to toilets and a ticket office at the Stawell Railway Station.

Stawell's Beverley and Arthur Smith, of Stawell said it's shame so soon after the last renovation that the station is now not open. They would really like to see the toilets open.

Stawell's Beverley and Arthur Smith, of Stawell said it's shame so soon after the last renovation that the station is now not open. They would really like to see the toilets open.

Harold Blake and his daughter Rosalie Bolton said the station should be opened up. They are not happy about the lack of toilets, tickets and no shelter in hot and cold weather.

Harold Blake and his daughter Rosalie Bolton said the station should be opened up. They are not happy about the lack of toilets, tickets and no shelter in hot and cold weather.

Litia Templeton said the station should be opened as a matter of urgency. She uses the service every fortnight and would really like to see the waiting room opened.

Litia Templeton said the station should be opened as a matter of urgency. She uses the service every fortnight and would really like to see the waiting room opened.

German backpacker, Anika Thiele believes the station could do with better facilities, such as a toilet and baggage storage for visitors like herself. Ms Thiele was in Stawell for the day and said she would have benefited from not having to cart her heavy bag around.

German backpacker, Anika Thiele believes the station could do with better facilities, such as a toilet and baggage storage for visitors like herself. Ms Thiele was in Stawell for the day and said she would have benefited from not having to cart her heavy bag around.

Mornington couple, Judy and Sean Parker use the V/Line service about three times a year to travel to Stawell. They said they would like to see the ticket office open and toilets available so that people can use the facilities including the waiting room.

Mornington couple, Judy and Sean Parker use the V/Line service about three times a year to travel to Stawell. They said they would like to see the ticket office open and toilets available so that people can use the facilities including the waiting room.

Council initially moved to address community concerns about the lack of access to a public toilet and infrequent maintenance on-site by meeting with the relevant authorities in March.

Nine independent bus companies work in and out of the Stawell station every year with a total of 126 stops at the station per week.

This totals 6,574 stops per year and equates to an average stops per day, 365 days of the year of at least 18.

It is estimated that at least 30,000 people patronise the Stawell station every year, but that could be as high as 60,000.

Currently on arrival in Stawell public transport users are advised to go to the Visitor Information Centre in Main Street for help with timetables and maps.

The Stawell ticket office was closed in November 2011. V/line country rail and bus tickets are available for purchase in Stawell at Roswin Milk Bar in Lower Main Street.

You can join the conversation below, or at our Facebook page: https://www.facebook.com/pages/Stawell-Times-News.

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